hey! good to see you again! glad you were able to get your order in so quick.took me around 10 mins to talk to someone (called right at 7). pb 12 pro max 128gb preorder all set and ships by nov 13
hey! good to see you again! glad you were able to get your order in so quick.took me around 10 mins to talk to someone (called right at 7). pb 12 pro max 128gb preorder all set and ships by nov 13
hey! good to see you again! glad you were able to get your order in so quick.
Yeh, I’m refreshing on all three devices and I also called... 30 mins waiting time lol. Thx. I think they block me from upgrading because of multiple attempts I guess?Refresh your screen. I also recommend calling in while you continue to try. There’s gonna be a hold so sooner you call the better
That’s my plan too... no success on the website... Twitter reps are slow... waiting for phone call... I need upgrade three lines... I wonder if it’s service fee for each line?Hit snag after snag after snag on the website so I placed the order through the phone. After 30 painful minutes I have a pacific blue on my way for the 13th. they did charge me $20 extra but Im sure I can weasel my way out of that later through T-Force.
I asked them if they could waive that fee and they gladly didHit snag after snag after snag on the website so I placed the order through the phone. After 30 painful minutes I have a pacific blue on my way for the 13th. they did charge me $20 extra but Im sure I can weasel my way out of that later through T-Force.
Congrats! The hard part is doneFinally, after trying on 3 different devices, it finally allowed me to place the order. But it wouldn’t allow me to add device protection or add a down payment, and I couldn’t even add accessories without error messages.
Ask them to waive it bro. They did for meThat’s my plan too... no success on the website... Twitter reps are slow... waiting for phone call... I need upgrade three lines... I wonder if it’s service fee for each line?
First time pre-ordering through T-Mobile. Nowhere near as smooth as Apple.com. I took advantage of their trade-in deals for the iPhone 12 Mini. The EIP agreement did not reflect the amount with the promotion, and my trade-in email did not show the amount for the promotion. It shows way less. Hopefully that doesn’t mean things went through incorrectly.
glad yours went thru!Finally, after trying on 3 different devices, it finally allowed me to place the order. But it wouldn’t allow me to add device protection or add a down payment, and I couldn’t even add accessories without error messages.
Same. But I would guess this is by design. The final checkout screen showed the EIP terms then a "Due monthly after promotion" amount different from the EIP amount.First time pre-ordering through T-Mobile. Nowhere near as smooth as Apple.com. I took advantage of their trade-in deals for the iPhone 12 Mini. The EIP agreement did not reflect the amount with the promotion, and my trade-in email did not show the amount for the promotion. It shows way less. Hopefully that doesn’t mean things went through incorrectly.
After you get your phone...
Got to:
https://promotions.t-mobile.com/
You will need the IMEI from your new phone.
Use this promo code within 30 days of purchase: 2020APPLEUPGRADE3
Can somebody help me understand T-Mobile shipping? I just pre-ordered the 12 Mini and selected the express shipping. It says "...will ship between 11/13/2020 and 11/13/2020". Does that mean it literally ships on the 13th and delivers the following Monday or delivers November 13?
Here is what I found out since I was in the same boat:Hi all, I plan to trade-in my 11 for the Pro max but I'm a little confused. I'm on EIP which I paid off half way now and I got monthly credit $14 from last trade-in for the 11.
The rep told me if I do trade-in with T-mobile I still got that credit. So here's the questions.
If I choose to do with T-mobile, I get $415 + loyalty $200 I still get the monthly credit from last trade-in for the 11.
If I choose to do with Apple, I get $350 + extra $150 but this choice do I still get the monthly credit? and is it possible that I still pay off my bill while I trade-in this 11 to apple for 12?
I'm about to do with Apple even tho I get less but don't have to worry about 30 monthly credit that this time if I trade-in it stated that I going to loose that monthly credit.
Thank you guys.
I second that. I went through this a few weeks ago, and everyone (as far as I can tell) with the release date listed as the shipping date got it on launch day. Even many like me, who had a shipping date range of the week after launch, still got it on the release day. I wouldn't worry about it. You should start seeing shipping info in UPS My Choice like Tuesday/Wednesday next week, followed by T-Mobile shipping notifications around Thursday.You should get it on launch day.