Carrier T-Mobile iPhone 12 Pre-Order Thread

[biracialfamily91]

I tried ordering through Apple but it just wasn't working for me or my hubby after 5. We decided to order from T-Mobile. Like always, I could not get past the trade-in section on the T-Mobile website so I had to call in took 10 minutes for a rep to pick up. The order went through successfully and we got a November 13 delivery date. Praying it actually does it here on the 13th as we are traveling for Thanksgiving on the 21st.
12 Pro Max Pacific Blue 512 GB--For the hubby
12 Pro Max Gold 256 GB-- For me.
Good luck to everyone else!

 

[puggles]

Just got a callback and completed the order! Still shipping on the 13th

 

[4sallypat]

For anyone pre-ordering the Mini or Max today, don't forget about the $200 credit if you're a customer of 5+ years. @1080p with the details:

Thanks! I almost forgot about the $200 digital Mastercard!
Just submitted:

 

[Petey07]

Ask them to waive it bro. They did for me

Thanks! I’m on the phone with the rep right now... and she getting a lot of calls regarding the website having issues. So she waived all the customer service fees...

 

[okieoutwest]

Thanks! I almost forgot about the $200 digital Mastercard!
Just submitted:
View attachment 1408693

Glad I could remind you! The 8 weeks processing time is a long time but free money is free money!

 

[BiggiePhat]

Glad I could remind you! The 8 weeks processing time is a long time but free money is free money!

We can apply for this right after we order? Seems weird...should have to wait for the phone to at least be assigned to you in your account

 

[4sallypat]

We can apply for this right after we order? Seems weird...should have to wait for the phone to at least be assigned to you in your account

No, you have to wait for the IMEI # which will show up on your TMO account EIP page after a phone is assigned to you..

I just applied this morning after I got my 12 Pro last week.

 

[AppleChic76]

Can somebody help me understand T-Mobile shipping? I just pre-ordered the 12 Mini and selected the express shipping. It says "...will ship between 11/13/2020 and 11/13/2020". Does that mean it literally ships on the 13th and delivers the following Monday or delivers November 13?

It means you’ll likely get on launch day. I have every year I’ve been with them.

 

[BiggiePhat]

No, you have to wait for the IMEI # which will show up on your TMO account EIP page after a phone is assigned to you..

I just applied this morning after I got my 12 Pro last week.

Thanks. I thought you just purchased today and applied for the promotion. Makes sense now.

 

[Truckondo]

This might work! I tried ordering a 256gb Gold Max just before 5 am. I was using my iPhone. Kept getting the “oops” message. Kept trying until about 6:30 while eating my breakfast. I saw my sons iPad on the couch and attempted to order on that. Miraculously it went through without a hitch. ETA ship date 11/13 to 11/13. It could have been a cache issue on the iPhone browser.

 

[treyjustice]

i was not able to get through online but they finally called me back and I did over phone. Got 256 gb blue pro max... Also talked me into a SE watch cellular at 50% off LOL My apple watch 3 has been slowing down a bit.

 

[t0mmy]

This pre-order has been a pain for me...
Started trying online at 7:45AM EST without getting anywhere -- so I got fed up and called 611, on hold forever. At same time reached out to T-Force and was finally able to place order at 10:00AM EST. Signed EIP at 10:01AM EST and got order confirmation at 10:03AM EST.

Luckily email still says estimated shipping date 11/13/2020.

One thing, for you guys ordering through phone or messages, etc -- please make sure they waive that $20 upgrade fee. Not our fault website is down. So they will likely credit that back to you if you just ask (they did for me).

EDIT: forgot to include what I ordered: Pro Max 128gb graphite

 

[t0mmy]

i was not able to get through online but they finally called me back and I did over phone. Got 256 gb blue pro max... Also talked me into a SE watch cellular at 50% off LOL My apple watch 3 has been slowing down a bit.

say what? I have gen 2 and its extremely slow... I should have asked for deals regarding that...

 

[t0mmy]

it’s been 2 years fam. how’s it going?

yep! 2yrs! things good, how about you?

 

[jtrue28]

Every other upgrade year I was an AT&T customer. This is the first year that I'm T-Mobile. In the past AT&T charged $30 "upgrade fee". Does T-Mobile do this too? I've seen folks' order screenshots and some have AT&T and it shows that charge, but my order invoice does not show that fee. Thanks.

 

[treyhunnid]

Sup with this 349$ down payment with t-mobile JOD for 128 Pro Max?!

 

[Hotpinkflamingoaz]

It took 62 minutes exactly and going through Facebook messenger to place my order... but it got placed, it’s a launch day delivery date and customer service was really nice as usual! I saw issues before 6 so started a chat at 6:02. He never once mentioned a $20 fee or that he waived it which was amazing customer service.

 

[screensaver400]

How does shipping work? I chose the free pre-order “standard shipping,” which is supposed to be 5-7 days. Should I expect it to arrive on launch day, or 5-7 days after?

I ordered through Twitter T-Force who said it would be an extra $25 for 3-day expedited shipping.

 

[treyhunnid]

Ugh... finally got my JOD order in over the phone after 20 mins and he spelled my street name in my address wrong... off by one letter. What do you guys think? I tried to call back but it’s saying 45 mins now so I did a call back. Think UPS will know the correct address anyway?

What was your Down payment for the Max of U don’t mind me asking?

 

[ohaishawnn]

What was your Down payment for the Max of U don’t mind me asking?

$349

 

[ohaishawnn]

How does shipping work? I chose the free pre-order “standard shipping,” which is supposed to be 5-7 days. Should I expect it to arrive on launch day, or 5-7 days after?

I ordered through Twitter T-Force who said it would be an extra $25 for 3-day expedited shipping.

You will most likely receive it on launch day. What’s your estimated ship date listed?

 

[AppleChic76]

I don't recommend getting the free shipping if you're going to be wanting the phone anywhere close to launch day. I've made that mistake several times. I always order via customer service and tell them I want it overnight. I'll pay the extra $20.

I always get free shipping and I’ve had my phone on launch day every time.

 

[screensaver400]

You will most likely receive it on launch day. What’s your estimated ship date listed?

Great! It’s listed as 11/13.

 

[Zaft]

I ordered sim free through Apple. Do I need a new sim for the 5G or will the current one work?

 

[Jett0516]

expecting a mini soon?‍?