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Carrier T-Mobile iPhone X/8 Pre-Order and Dispatch Thread
- Thread starter Carlos22Dayday
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ITs in the same FAQ questions. JUMP! is an exclusive program for T-Mobile customers, who enroll in Premium Device Protection. JUMP! lets you upgrade your EIP financed device more often. With JUMP! Upgrades, once you've paid 50% of your device cost, you can upgrade your current device, in good working order, and any remaining EIP balance will be paid off.
So i guess you are right since he would have to sign up for device protection
I order through T-Mobile was on the site at 1:50 refreshed had to sign in again and it was available to pre order 10 min early. Guess I was one of the first ones and traffic was not high on the site yet.
I checked the T-mobile site and app and it still says "order is processing" with estimates of 11/2-3.
But when I check UPS My Choice, I see a shipping label created and "Order Processed: Ready for UPS".
I guess T-mobile is slow on updating the statuses.
But when I check UPS My Choice, I see a shipping label created and "Order Processed: Ready for UPS".
I guess T-mobile is slow on updating the statuses.
Got charged this morning, ordered iPhone 10 64GB Silver around 1 p.m. on Oct 27. Estimate date is 11/03 - 11/10.
Interesting. I'm not sure why it was never mentioned to me as an option. I didn't see it listed as an option when I attempted to order online either.
My UPS tracking went live last night while at the same time my TMob a/c did not indicate "shipped." This morning my TMob a/c does say "Shipped," so yes there seems to be an hours long lag between the tracking # showing up on your UPS account and "shipped" status @ T-Mob. Clearly T-Mob's system is not real time.
That's awesome! you guys in the 11/03-11/10 just might be getting it on release date as well! They only charge right before it ships. They have until Thursday to ship for next day delivery. If i was to guess, all of that are being charged with 11/03-11/10 are getting it on friday!
The only two ways to start a JOD lease is over the phone or in-store at time of purchase. As another poster said you can add Premium Device Protection to get on Jump but that's a completely different program and you'll be paying $12 a month and can only jump when you've paid off half of the EIP.
I just got charged on my debit card today I ordered October 27 at 12:30 AM PDT I ordered the 64 GB iPhone X silver but my order says partially pre-order im on eip and orderd the preordered calling to tmobile my estimated shipping dates have been 11/2-11/3 since friday any help on why it says partially preordered and they already charged me?
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I ordered around the same time but no charges are due so hopefully ya 11/3-11/10 guys will start seeing some labels created!
We don't offer JOD in-store anymore for new activations - aside from our current Smartpick promotion ("$0 Down For All"). You have to be an existing JOD customer. Care (phone or online) seems to still be offering it to new customers... your mileage may vary there.
I am NOT happy. Ordered via phone 3:10am ET (2 X’s 256gb Black) and have been charged and not shipped even though it gives me a date of 11-2/11-3. My brother ordered a 64gb silver on Friday at 5pm eastern and just got his tracking number. NOT happy with T-Mobile right now, looking into switching back to ATT.
Relax. This happened last year and people still got their phones in order they were placed. I ordered at 12pm Friday and have no tracking number. If you were in this thread last year you’d be grateful anyone even has the chance of getting their phone on launch day.
Give it some time man. You still got 4 days until it can ship, that's a long time compared to how quick it's been moving. Have you checked UPS my choice and see if any labels have been created?
ok thanks guys, I just called, and you were right. I could change to Jump or Jump On Demand within 14 days of the purchase. I chose Jump instead of Jump on Demand.
Ah ok. Thanks for the correction.
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I stand corrected. Thank you.
I’ve been following the thread and I thought I’d share with those of you concerned that you haven’t seen any movement...
I ordered my phone (Silver/64) at 7:40AM PST. I haven’t heard a word from T-Mo, their App says it’s processing (EST. Del. 11/3-10), and their site says it can’t even find the order!
HOWEVER, I was charged yesterday, UPS has T-Mo order being delivered (11-3), and UPS even updated to “Order ready to pickup”.
So T-Mo’s site may be giving you nothing- doesn’t mean it’s not coming.
Oddly enough, I ordered my wife’s phone ten minutes later but I have not seen any movement on it... I haven’t checked for a Charge.
I ordered my phone (Silver/64) at 7:40AM PST. I haven’t heard a word from T-Mo, their App says it’s processing (EST. Del. 11/3-10), and their site says it can’t even find the order!
HOWEVER, I was charged yesterday, UPS has T-Mo order being delivered (11-3), and UPS even updated to “Order ready to pickup”.
So T-Mo’s site may be giving you nothing- doesn’t mean it’s not coming.
Oddly enough, I ordered my wife’s phone ten minutes later but I have not seen any movement on it... I haven’t checked for a Charge.
They added the tax and if you look closely you now have your IMEI.
did they charged you since you updated your card? they havent charge me yet since i changed my cc its over 24 hours now