Enabling background refresh made it work again for me. I leave every other app other than hiya disabled.
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The iOS 10 Call Blocking & Identification Apps Thread
- Thread starter hank moody
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Enabling background refresh made it work again for me. I leave every other app other than hiya disabled.
I've always had that on.. so, I don't know what is actually going on. Is it supposed to work or not right now?
Let me clarify a bit more. We don't download lists that have numbers with same area code as you. We download lists of spammers who target a specific area code. So it includes all national spammers (scams like IRS that target all area codes) and then custom lists for spammers who only target your area code.
Outside of US, we download lists for the entire country since the universe of spam numbers targeting those countries is much smaller.
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Do you see them marked as spam/scam in your call log? if not try uninstalling Hiya and other call kit apps and then just installing Hiya. We have seen this issue when users have installed multiple callkit apps. Sadly this is an iOS issue and not something we can fix.
Well, after I search for the number, it's in my call log.
Before I doubt. I'll check next time before I use the app to search. I don't have any other CallKit apps but l'll delete and reinstall and see how it goes. I hoped 10.1B2 would fix the callkit issues but I guess not. And that's not the real point here it looks like. I'll report back.
Hi Ballis,
Its great to hear that you like Truecaller and that you feel the accuracy of or service to be competitive when bench-marked with other alternatives.
We are currently ironing out some issues with CallKit to make sure the experience is top notch before we launch with support for it. Hang in there, we will release an update that is using it soon!
Ill make sure we post an update on this forum when we are live.
Petter Wiberg,
Truecaller iOS team
Hi @MayurKamat_Hiya
Is there a reason Hiya doesn't integrate its block list with the built in iOS one? Is this a limitation of callkit?
Is there a reason Hiya doesn't integrate its block list with the built in iOS one? Is this a limitation of callkit?
So, this morning, a call was properly reported on the call screen with the Hiya info (Probable Spam). Looks like the delete and reinstall did the trick.Well, after I search for the number, it's in my call log.
Now the question is, what breaks it? I've never had more than one app (faithful user..
) and it just stopped one day. I don't get that many calls (home gets several a day, cell, perhaps one every other day) so it's hard to see when it works and doesn't.It is on 10.1PB2 and before was PB1, which is the only other change from last week. I'll keep testing! When it works, love the app!
Will optional Contacts be in Android also? That's the only thing stopping me from using your app.
The hiya blocklist will not show up in IOS blocklist UI - that is a callkit limitation.
They just mine them per the Facebook Data policy they ask you to agree to.
https://www.facebook.com/full_data_use_policy
Makes sense, how else do they make money. Would be great to trust them at face value, but why should I? Every time someone makes.am excuse why they need my contacts info my instinct just screams B'S.
So, another Hiya question/update. Just received a call and there was no info on the call screen. I ignored the call, copied the number to Hiya and saw that this was not a 'bad' number. Should that info have appeared during the original call? If not, how do we tell the difference between a good call and the app is broken? Or, better, why not have that info on the call screen saying it was looked up and it isn't reported as bad?
Note that the number was in the database, so there was data to report.
Note that the number was in the database, so there was data to report.
Myself, I think the app should be quiet unless it has something to say. You can quibble about whether it had something to say, but it's supposed to be reporting spam calls, not all calls.
Of course, you shouldn't use Hiya at all, given their data policy, but that's your own choice.
For me, it has reported a few business numbers, none of which are associated with spam, and some outbound only numbers of which there is no chance you will ever receive a call from. So if spam is all its meant to report, its not working correctly.
In any event, Id rather have it report as much as possible.
Yeah, unless someone has a better app suggestion, we have what we have. I need something to screen calls.
And since it stops working randomly, that's the point. You can't tell when it's broken or actually passing through a 'good' call.
The Caller ID feature will only work for top businesses and people you search/call from the Hiya app. iOS 10 callkit limitations do not allow us (or any app) to query our database when the call in happening.
Really, then you don't know how your own app works. I get calls that show on the call screen all the time. What's the point of the app if it doesn't ID inbound calls?
ALL anyone wants these apps to do is ID inbound calls so we don't answer (and ideally block) calls from scammers. I have no idea what you think you are saying.
There are 2 important distinctions to make. Spam calls (nuisance calls, telemarketers, etc) are stored locally by Hiya and identified using call kit. the universe of spam numbers is small and can be all stored locally in Callkit. Caller ID for non-spam calls (which is what your previous questions asked about) is harder because the the number pool is much larger (in billions). For non-spam calls, Hiya only provides caller id for top businesses and numbers searched/dialed through the app.
This I get. However, if I recall correctly you said previously that you could store a few million numbers on the device?
If that is the case, I think the pool of regular and relevant numbers on the device leaves a lot to be desired. If you can fit a couple of million numbers on the device, you could cover entire nations in europe.
you can store couple of millions but that causes CallKit to crash, not load the extension and the app to go unresponsive. it is a tradeoff in performance vs coverage. As callkit matures and improves, we will continue to expand the coverage.
Fine. Thanks for clarifying. But you clearly stared callerid was only available when the app was used directly. Please be specific in the future.
We're back to having to assume the app is working when there is no indication of it on the call screen. Would it be possible to have an indication that Hiya is working but did not return a 'bad answer'? Caller ID isn't point, it's the fact that the app is working at all that is.
We're back to having to assume the app is working when there is no indication of it on the call screen. Would it be possible to have an indication that Hiya is working but did not return a 'bad answer'? Caller ID isn't point, it's the fact that the app is working at all that is.
From the folks producing Callblock:
https://log.rocketshipapps.com/callblock-is-on-hold-44c93614bee1#.ox38da35p
Seems we aren't likely to have a truly viable option from any of these kinds of apps until 10.1 comes out of beta.
https://log.rocketshipapps.com/callblock-is-on-hold-44c93614bee1#.ox38da35p
Seems we aren't likely to have a truly viable option from any of these kinds of apps until 10.1 comes out of beta.
No, there just won't be any more of them. Ones in the store now should work. That's how I read it. Hiya seems to be working as well as it ever did for the scam callers.
If you are running 10.1 beta then you are getting the best performance. Correct that they won't work right on 10.0.x.