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Been speaking with Erik from Speck. My "revision 1" is supposedly on it's way. I have an order/shipping number but I can't check my order status on their site. Like someone said... "Ill believe it when I get it."

On another note... They are really owning up to this one. I have been a Speck customer since my first Candyshell and I will continue being one for as long as I own iPhones.

If Speck continues this way, I may have to apologize to them and respect the fact that they appear to be really on the ball! Let's see how this plays out when people get their replacements...
 
If Speck continues this way, I may have to apologize to them and respect the fact that they appear to be really on the ball! Let's see how this plays out when people get their replacements...

So true dude. I was pissed about this at first but they are really stepping up to the plate right now. I'll be posting back as soon as I get it in the mail.
 
I don't get the speck sucking up atm. You called them about a problem with their product and hey happily obliged to do whatever you wanted. Of course they did. The issue is that you have to call up in the first place wasting your time. And what of the tens of thousands of people maybe even hundreds of thousands who order the pixelskin case. Are each and everyone of these people expected to call in and ask for a revision 1 case?

It seems like speck tried to dupe everyone into a cheaper quality case than the original and anyone who notices speck had their hand in the cookie jar will get a nice smile and polite, tail between the legs, oops honest mistake. While they are happily defraud thousands of customers out of a quality case. Make up your own mind on that one.
 
I don't get the speck sucking up atm. You called them about a problem with their product and hey happily obliged to do whatever you wanted. Of course they did. The issue is that you have to call up in the first place wasting your time. And what of the tens of thousands of people maybe even hundreds of thousands who order the pixelskin case. Are each and everyone of these people expected to call in and ask for a revision 1 case?

It seems like speck tried to dupe everyone into a cheaper quality case than the original and anyone who notices speck had their hand in the cookie jar will get a nice smile and polite, tail between the legs, oops honest mistake. While they are happily defraud thousands of customers out of a quality case. Make up your own mind on that one.

Oh just be happy their fixing it.
 
I'll believe it when I see it. This is NOT a "bad batch." This is clearly a change of manufacturing/materials.

I haven't checked this thread in awhile, but I also ordered the HD via the free case program. I got it sometime in the last couple of weeks, just haven't had a chance to open it and put it on yet (been using an iNcase Slider).

I don't know what all the fuss is about. While the buttons aren't as "easy" to push as without a case on there at all, they aren't hard to push. My case is bendable, pliable, feels like some kind of hardened rubber, not brittle at all, no signs of flash residue on the case...although I can see a little blip over where the injection came into the mold. I tap the top button, turns on/off, etc. I tap the volume buttons, turns up/down. Things work as they should. Sure I can tell I've got a case on over my buttons, but my buttons are protected so I'd say thats a fair trade-off. At least I don't need fingernails like with the iNcase.

Seems like a very durable, fine case. I never had the prior version so no point of comparison, but when compared to my Griffin Reveal, a Bumper or the iNcase Slider....seems just as good as any of the, and likely protects better than anything other than the iNcase. And even there, I'd say its a tie between the iNcase and the Pixel HD. While the iNcase is obviously hard plastic, the material of the PixelSkin HD is clearly very durable and likely 'chip proof.' I've dropped my iP4 while in the iNcase Slider and it rubbed off some of the matte finish and chipped it a bit. I doubt that would happen with the PixelSkin HD.

Seriously...maybe there was a bad batch out there? Mines just fine.
 
I haven't checked this thread in awhile, but I also ordered the HD via the free case program. I got it sometime in the last couple of weeks, just haven't had a chance to open it and put it on yet (been using an iNcase Slider).

I don't know what all the fuss is about. While the buttons aren't as "easy" to push as without a case on there at all, they aren't hard to push. My case is bendable, pliable, feels like some kind of hardened rubber, not brittle at all, no signs of flash residue on the case...although I can see a little blip over where the injection came into the mold. I tap the top button, turns on/off, etc. I tap the volume buttons, turns up/down. Things work as they should. Sure I can tell I've got a case on over my buttons, but my buttons are protected so I'd say thats a fair trade-off. At least I don't need fingernails like with the iNcase.

Seems like a very durable, fine case. I never had the prior version so no point of comparison, but when compared to my Griffin Reveal, a Bumper or the iNcase Slider....seems just as good as any of the, and likely protects better than anything other than the iNcase. And even there, I'd say its a tie between the iNcase and the Pixel HD. While the iNcase is obviously hard plastic, the material of the PixelSkin HD is clearly very durable and likely 'chip proof.' I've dropped my iP4 while in the iNcase Slider and it rubbed off some of the matte finish and chipped it a bit. I doubt that would happen with the PixelSkin HD.

Seriously...maybe there was a bad batch out there? Mines just fine.

Does yours have an oval or keyhole shaped camera cutout?
 
anyone have any tips for taking the case off (version 2) without damaging the case or the phone.
 
anyone have any tips for taking the case off (version 2) without damaging the case or the phone.

Take the top out first and make sure you try and stretch it out as much as possible so it doesn't rip your buttons off.

On a side note, still waiting for my replacement. Still cant check my order status on Specks site.
 
I had a hell of a time trying to get mine out last night after trying it out for a day again. I almost broke a sweat trying to pry off the corners!!

Once you get half of the bottom of the phone off with the antenna still under the case pull hard on the left side and lift the phone out. Worked for me.
 
u just got my spec today in the mail and i did the case mod to it and i love this case
 
I had a hell of a time trying to get mine out last night after trying it out for a day again. I almost broke a sweat trying to pry off the corners!!

Once you get half of the bottom of the phone off with the antenna still under the case pull hard on the left side and lift the phone out. Worked for me.

Wow, that sounds like you are using a different case!

I flip mine so the earpiece is facing towards me, use my thumbs to slide the bottom two corners up and down, the rest of the iPhone just pops right out then. No issues.
 
I had a hell of a time trying to get mine out last night after trying it out for a day again. I almost broke a sweat trying to pry off the corners!!

Once you get half of the bottom of the phone off with the antenna still under the case pull hard on the left side and lift the phone out. Worked for me.

Finally got mine out using that technique, hard work though!

Maybe they made it difficult so that people cant get to the product id number and request a version 1 ;)
 
Finally got mine out using that technique, hard work though!

Maybe they made it difficult so that people cant get to the product id number and request a version 1 ;)

Or maybe it's so dirt can't get inside of the case and scratch your phone.
 
I just got my HD in the mail today! Its the new one with the oval cut out. I was worried about it not being so great after all the bad stuff being said, the sleep/wake button especially! However, it is nothing like that. the sleep/wake button still has the same CLICK sound and feel as the candyshell i have, and its a LOT thinner which i like. It isnt very hard as to everyone is saying. I can bend it quite a bit and just feels like it will not protect my phone if i dropped it. ): I am running a full body protection from stealth armour because it was right across from the apple store at spectrum! Maybe speck already changed their production? Or I'm just lucky to get one that works well ?? who knows! My candyshell is going back to ATT for my money back tomorrow! Im a happy speck HD customer.
 
how do i cancel my order from the free case program ?

i ordered the pixelskinhd

but now i want the bumper

it says shippin on the 25

do i just call my local apple store or can i do it online?
 
how do i cancel my order from the free case program ?

i ordered the pixelskinhd

but now i want the bumper

it says shippin on the 25

do i just call my local apple store or can i do it online?
You HAVE to do it online. Your Apple store has NOTHING to do with the case programme.
 
Got mine yesterday. I almost love it.

One thing that is ridiculous, though is that though the case completely covers the phone if I push in the vertical covering on the right I can still feel it pushing against the phone. VERY annoying. But for a free case, it's something I can live with. Funny I've gotten both of my phone cases for free.
 
So what's the consensus right now? Which free case is the best? I'm hoping to order one soon before it expires.
 
I really like mine, I'd say its pretty even tie between the Pixelskin HD and my iNcase Slider. I like that the PixelSkin HD is one piece so you don't get that little bit of the "creakies" you get with the Slider.

I think many of those who are complaining in this thread must have gotten a bad batch. Mine is definitely the revision 2 case made up for the free case program, but its nowhere near as stiff and 'hard to click' as others make it sound like in this thread.
 
Take the top out first and make sure you try and stretch it out as much as possible so it doesn't rip your buttons off.

On a side note, still waiting for my replacement. Still cant check my order status on Specks site.

Will the speck candy shell scratch the iPhone when trying to remove if cause it seems like hard shell.

Marc
 
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