Other UK iPhone (2017) X(Ten)/8/8+ Pre-Orders and Dispatch Thread

[Browno01]

64GB Space Grey ordered at 8:04 from Apple.com with a delivery date of 3rd November

 

[r1biker]

I've prepaid and selected store pickup. Only did this last year when I had to pay on the day. Do you just find anyone in an Apple t-shirt or still have to get in the line for people doing IUP and IP and wait?

 

[George_A]

This is why I went for a store pickup option. If Nationwide declined (their fraud dept have done this to me before) at least I can try again quickly/with another card in store!

I have also chosen to pick up in store. Is it the case that they’ll process the payment in store? And can I choose iUP if I want?

 

[touchme89]

Unable to be added to the queue to talk to someone to have my payment details sorted.

 

[pbatty89]

i cant get through on the phone ,just says que is too big and goes off.

 

[scottish]

Ok mate, thanks for the advice.

If I went with the 2nd order that is on the credit card already would my delivery date be much different?

So both are 13-20 Nov? Impossible to know. If I were you I'd probably change to credit card on the first order and if it changes delivery range, cancel it and keep the other order. If date stays the same, cancel the second order. Doubt it will make much difference at the end of the day.

 

[gadget.guy]

just checked my EE order tracker and says delivery for 3rd November

ditto with the delivery date mine says expected though but am happy the rep waived the upfront cost for me although i am paying an early upgrade fee so they are making profit from me lol keep me informed how it progresses mate as i think were one of afew on here who have ordered via EE.

 

[theiphoner]

exactly the same thing. tried 2 diff cards. rang the bank and they said its been authorised although payment not taken.
[doublepost=1509099756][/doublepost]
do you have the number to call. Also is it free?

the number I called was 08000480408 I think 0800's are free now from mobiles, so you should be ok. I had to wait about 10 minutes in the Q

 

[The Game 161]

ditto with the delivery date mine says expected though but am happy the rep waived the upfront cost for me although i am paying an early upgrade fee so they are making profit from me lol keep me informed how it progresses mate as i think were one of afew on here who have ordered via EE.

will do, always good to hear others updates on the same carrier

looks like if you ordered from EE now the delivery date is slipping to two weeks

this must mean there have a good amount on stock if thats correct

you go with the same tariff as me? mine is the 87.99 a month 100GB data

 

[Broken Hope]

Unable to be added to the queue to talk to someone to have my payment details sorted.

Just have to keep trying until you're added to the queue which is very annoying as you need to talk to the stupid automated line.

 

[Wonderboyf1]

anyone with payment issues keep trying apple constantly you will eventually get put onto the que will be another 15 mins wait and then they will change your payment details manually, its a known issue the advisor said its all he had been doing all morning, all I can say is what a shambles!! I should never have used Apple Pay in the first place.

 

[c.leonard66h]

Apple Repair details are now up for anyone considering adding Apple Care Plus. Personally I think its worth it.

Screen Replacment: 286.44
Other Damage(Smashed Back): 556.44

Personally for piece of mind, and knowing how expensive those prices are 199 for Apple Care seems reasonable for me. Yes you have the excess but then its only got 225 for a screen, and 279 if you destroy the phone.

https://support.apple.com/en-gb/iphone/repair/service/pricing

Let me know what youse think.

 

[pbatty89]

Just have to keep trying until you're added to the queue which is very annoying as you need to talk to the stupid automated line.

haha pissing me off is this.

 

[damov2]

Anyone struggling with getting hold them just keep trying took me at least 15 attempts, then get them to manually add your card it should then work as it did for me.

 

[ohms12]

I have also chosen to pick up in store. Is it the case that they’ll process the payment in store? And can I choose iUP if I want?

Last year I paid in store. This year it seems they've created a "pay first, pick up later" system instead. Honestly, i'm not sure - Apple have never done that before for in store pickups!

First time ordering via apple. Usually upgrade with Vodafone each year. I’ve got a 2-3 week shipping period. In the past, has this ever changed to an earlier time?

Going by past iPhone orders - all of mine I haven't received on launch day have had their delivery dates come forward. I imagine it'll be the same this time round.

 

[hayat55]

I paid via Apple Pay and the order went through but on my bank account there is no authorisation?

 

[pennbank]

anyone with payment issues keep trying apple constantly you will eventually get put onto the que will be another 15 mins wait and then they will change your payment details manually, its a known issue the advisor said its all he had been doing all morning, all I can say is what a shambles!! I should never have used Apple Pay in the first place.

Ahhh
some of us had problems with that also, again no fault of our own------ Apple apparently
Managed to eventually get apple pay to go through on the Your order page, amend card details. Now have many Card declined in Wallet and on Barclaycard statement 6 entries declined £0.00 but 1 £1149 pending.....

 

[i-aamir]

I've now tried 3 different cards - non of which are blocked by bank - and getting authorisation failure every time.

Trying to call Apple but can't even get into call queue.

Try using the support app - that's how I got through to someone and got my details updated- downloaded the app from the App Store - Apple Support

 

[touchme89]

anyone with payment issues keep trying apple constantly you will eventually get put onto the que will be another 15 mins wait and then they will change your payment details manually, its a known issue the advisor said its all he had been doing all morning, all I can say is what a shambles!! I should never have used Apple Pay in the first place.

If you think about it, the speed of using Apple Pay got us a confirmed reservation

 

[gadget.guy]

will do, always good to hear others updates on the same carrier

looks like if you ordered from EE now the delivery date is slipping to two weeks

this must mean there have a good amount on stock if thats correct

you go with the same tariff as me? mine is the 87.99 a month 100GB data

yeah same tariff i'll be able to tether my macbook pro now and not worry about usage the beats wireless headphones are a nice bonus that wasn't announced until this morning probably won't use them as i have the air pods but will make a nice christmas present for someone so saves me that lol.

 

[xpower180]

Try using the support app - that's how I got through to someone and got my details updated- downloaded the app from the App Store - Apple Support

This.
Got through straight away through the app (although that was a couple hours ago now...).

 

[rossy100]

Try using the support app - that's how I got through to someone and got my details updated- downloaded the app from the App Store - Apple Support

Which support option did you choose?

 

[youknownow]

anyone manage to get IUP in store for the 3rd?

 

[xpower180]

Which support option did you choose?

Other Products - More - Apple Pay

 

[pbatty89]

i have just scheduled a call to be sent to me at 12