Other UK iPhone (2017) X(Ten)/8/8+ Pre-Orders and Dispatch Thread

[RazorD]

Having worked in security with many of my customers being banks, I can assure you that with the latest penalties and negative press that would follow, and with the current regulations getting stricter and stricter all the time, with many more regulations like GDPR coming into effect, if the bank's risk assessments or maturity models are negatively affected by something like FaceID, it won't matter that 99.7% of the population will be inconvenienced, they will remove it. It's up to the banks to do this assessment and see where it puts them. Certainly in the short term I can see some banks removing it first and then adding it back in later if necessary

Nationwide released an update yesterday that explicitly supports it. So that's a good sign.

 

[technoholic]

Nationwide released an update yesterday that explicitly supports it. So that's a good sign.

That is a good sign, hopefully other banks will follow

 

[daleski75]

I have done well this year I have not even once asked customer services if my CPW is going to be here on the 4th as I cannot be dealing with the hassle.

 

[THFourteen]

Wow - are you always so optimistic? Maybe the first batches were the most carefully produced of all!!

Heh I am pretty much a glass half full kind of guy

 

[Lunfai]

This isn’t quite true. As a developer myself, it is very easy to write a line of code that determines whether the device is or isn’t an iPhone X (this can be done by several methods).

If the device is an iPhone X you could ask for a password and if it isn’t you could ask the user for Touch ID effectively skipping out Face ID.

This, there’s an enumeration somewhere that checks if the device has Touch ID or Face ID enabled.

 

[snarlz]

Correct, they use the same API code.

From a banking perspective, the fact that it can’t tell a twin apart is scary. Data protection rules are quite stringent.

Just have to beware the “evil twin”.

 

[gazzrenn]

It'll be a fun few days on the family spare iPhone 5C that follows us around like the Austin Allegro on Top Gear.

Ha! I'm on the family SE...it's painful! How did we ever use devices so small?!



As a side note to other CPW people, I've not seen any movement on my backup CPW order yet.

 

[wizzywig27]

Nick16

Should be 161 not sure why it shows 16 lol

Ah, I see your name often lol, I am the same here as I am there

 

[snarlz]

So by the fact that mine hasn’t dispatched yet and it’s supposedly arriving on Friday I guess it’s already in the UK.

Which means it’s probably one of the first ones off the production line and will have all kinds of defects!

Yeah just like all those dodgy units the early reviewers have had...

 

[THFourteen]

Yeah just like all those dodgy units the early reviewers have had...

Those were cherry picked and quality tested by Tim Cook himself.

 

[Brookzy]

Those were cherry picked and quality tested by Tim Cook himself.

Except AppleInsider's which had a defective screen!

 

[The Game 161]

Ah, I see your name often lol, I am the same here as I am there

Yeah thought it was you. I should of kept the same name ideally.

 

[iPhonefan200]

Except AppleInsider's which had a defective screen!

Those were cherry picked and quality tested by Tim Cook himself.

I think Apple may have given them failed quality checked stock that are functional. Why take a handful of fully saleable iPhones for review when pre orders are sky high. Units steel rims where scuffed to. I know it’s stainless steel but it doesn’t scratch that bad after 24 hours , took me good month to scuff my watch slightly

 

[JJGEight]

This, there’s an enumeration somewhere that checks if the device has Touch ID or Face ID enabled.

Yep, you're right. I had a quick look at the developer documentation it comes under a property called biometryType in LocalAuthentication. This makes it very easy for developers to detect whether the device has Face ID or not which would then allow apps to turn off Face ID where/if appropriate.

 

[ct2k7]

Except AppleInsider's which had a defective screen!

Defective screen?

 

[mrshakeyhandman]

Has anyone in the UK who has ordered directly from Apple seen their order as despatched yet?

 

[ermisn92]

Just to let you know guys in regards to the banking apps...Lloyds Bank, Halifax and Bank of Scotland which are under the same group they have updated their apps recently and Face ID will work straight away on the launch of iPhone X!

 

[Brookzy]

Between EE and carphone warehouse, I don't know who is more clueless!

The carriers are so annoying. They do this every year.

And as soon as anything goes wrong, they immediately blame Apple. "We're waiting for more information from our supplier"... "We received less than promised"...

This is, of course, complete BS. The carriers know exactly what they will be getting, and when.

Anyone with the slightest idea of logistics will understand this:

• You can't just take a delivery of an unknown quantity of iPhones (likely in the tens of thousands or more) at a random time on a random day. You have to make sure you have the staff and the warehouse space to unload the lorries, for starters.

• You have to know when it will arrive so that you can plan how long it will take the re-pack them all and ship them out, have the correct staffing level for that, and book your courier collections.

• You also have to have some idea of numbers, in order to operate a delivery estimate system.

Now, where doubt does come in is that Apple - from what I've heard - gives an estimated range of supply. They'll tell EE, for example, that they will almost certainly get x number of iPhones, but if things go badly for Apple they could get only y number of iPhones, and if things are going better than expected they could get z.

What would the good sensible folk of MacRumors do in that situation? You would promise based on only y number of iPhones - or even less - for launch day! Then everything would be okay. What does EE, CPW, Three, and virtually everyone else do? They promise based on z - or even more - of course.

And the real kicker? The carriers' systems are so antiquated and multi-channelled that the whole idea of 'first-come-first-served' is completely lost - despite EE's protestations to the contrary. Being able to order online, in-store, over the phone, business customers vs. personal customers, SIM-free vs. contract, new customer vs. upgrading - there is no concept whatsoever of first-come-first-served when there are about 10 different queues and a lot of manual processing.

But they are happy to continue like this because clearly they've worked out that thousands of pissed off customers is worth it due to the extra business they get.

 

[jahin17]

Well I’ve gotten a third email from CPW stating the order is processed and we’ll let you know once it’s dispatched. What I think is happening is that store collection Items may just be avalibale for Friday where’s delivery preorders may next week. Worse comes to worse, idm waiting next Friday for the CPW one as I have my Apple one coming Friday, also have my Argos orders coming either Friday or Saturday so not too fussed. Just worried about whether I chose the wrong colour or not after seeing all these silver reviews. Got the SG one

 

[KrisLord]

My understanding, based on comments on these forums from people who seem to know what they are talking about, is that the apps just ask the phone for verification without specifying what method to use, so FaceID should just work if TouchID currently does.

I have heard suggestion that app designers can, or will be able to, specifically turn off a method. So they can, for example state that they don't want FaceID to work. However, the way that has been explained suggests it is a specific action they have to take and if so, I have no idea whether they have been able to pre-update the apps to do this.

I think it's a case of wait and see. It is of course possible (even likely) that the HSBC twitter people have incorrect info.

I looked into this too and you’re correct.

There’s an option to query the device to see if it has faceID, TouchID or neither. You can then do what you want with that info.

The idea is you know it has Face ID and so any text refers to that and not fingerprints, but it could be used to demand passcode instead.

 

[daleski75]

Has anyone in the UK who has ordered directly from Apple seen their order as despatched yet?

I don't think we will see anything change until tomorrow.

 

[Brookzy]

I think Apple may have given them failed quality checked stock that are functional. Why take a handful of fully saleable iPhones for review when pre orders are sky high.

Not a chance! Any form of defect present on a review unit has the potential to become a -gate.

Why take a handful of fully saleable iPhones for review when pre orders are sky high.

Because the 50-or-so review units they gave out is a drop in the ocean compared to the several million iPhones Apple's distributing.

Defective screen?

https://forums.macrumors.com/thread...ispatch-thread.2065306/page-336#post-25332034

 

[spriter]

I don't think we will see anything change until tomorrow.

Nothing yet. Myself and the wife have one each ordered on our accounts for 3rd but still PFD.

Whilst I was hoping for DPD given their excellent 1-hour time slot, UPS did deliver a parcel to me the other day at 9.03am which is a massive improvement on the 5pm deliveries I've had in past iPhone / Mac launches.

A couple of Ringke cases and Anker tempered glass protectors are here so just waiting for the phones now.
[doublepost=1509533516][/doublepost]

Not a chance! Any form of defect present on a review unit has the potential to become a -gate.

Because the 50-or-so review units they gave out is a drop in the ocean compared to the several million iPhones Apple's distributing.

Yep. And just look how much press those units have generated.

I'm guessing a lot of people will get bumped up to earlier deliveries once the duplicate order returns come back. I keep reading of people ordering 3+ devices from multiple places to try and secure one as soon as possible.

They'll be back into the supply chain soon enough.

 

[WilliamTM]

View attachment 729925

Just to let you know guys in regards to the banking apps...Lloyds Bank, Halifax and Bank of Scotland which are under the same group they have updated their apps recently and Face ID will work straight away on the launch of iPhone X!

And yet they still haven't updated their apps for the increased screen resolution of the iPhone 6, 6s, 7, or 8...it's almost like they're not even aware they exist, despite the fact that most people now have one of them (going by what I see on public transport, anyway)...I'm not holding out much hope they'll update the app for the resolution of the X any time soon, unless it's massively broken.

 

[groovyf]

I'm guessing a lot of people will get bumped up to earlier deliveries once the duplicate order returns come back. I keep reading of people ordering 3+ devices from multiple places to try and secure one as soon as possible.

They'll be back into the supply chain soon enough.

Hope so! I'm checking far too regularly to see if my 13-20 gets bumped-up!
My girlfriend's order still at "Order In Progress" too - albeit that's a store pickup for Friday morning.