I'm guessing you, et al, would criticize Apple all the same if they didn't introduce Smart TVs (which are useless to me since I still rock DVDs)... damned if they do, damned if they don't; you'll find some reason to criticize Apple regardless: Fairly so in the case of bad support experiences, and irrationally in the case of perceived lack of innovation, new products, or form factors. Having a laptop that has to double as a tablet and then blaming it for falling short in size, battery life or usability is like having a Porsche that doubles as a pickup truck and complaining that it can't motorboat to England. I'd lay odds you'll have all the lovin's for the Surface Pro but then if Apple did a touchscreen Laptop you'd whine about fingerprints...
Actually, when I asked for a touchscreen iMac, people told me I was an idiot because there would be fingerprints, and I'd never be able to live with it. In fact, they essentially said that's why a touchscreen iMac shouldn't exist. So, I have a touchscreen PC with two external touchscreen monitors. They get used all day in a TV production studio (so, not clean), and I have only wiped the screens down once or twice in three months. Apparently, the fingerprints aren't a big deal.
As for the battery stuff...I'd rather have another feature or two, and give up half an hour of battery life or a few millimeters of thinness. But, that's just me. For the most part, it's Apple's software that has let me down enormously. Like, who makes a spreadsheet program with no ability to see how it fits onto a printed page?? Idiots, that's who.