The trick is, to completely remove the internals first.
Then pound the crap out of it.
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Just received Mac Pro - Case damaged
- Thread starter upsguy27
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Then pound the crap out of it.
The trick is, to completely remove the internals first.
Then pound the crap out of it.
It sounds like nothing could possibly go wrong!
LOL!It sounds like nothing could possibly go wrong!
Well, just be mindful of your fingers.
Not yet, I'm going to contact the seller today and ask him if there is any update from UPS.
I used to do quite a bit of selling/buying many years ago with eBay/Paypal. Things are much different now and I would advise against using paypal or ever buying anything from eBay worth of any value.
eBay is saturated with scammers and many people just trying to turn a quick profit. For example selling a Mac Pro that is probably under insured and not packaged sufficiently to save money on shipping. The seller most likely needs the money so the chances of getting a refund are slim. Paypal could really care less.
UPS = Ur Package Smashed. The seller did not properly package the Mac Pro; his fault completely. Getting UPS to honor insurance on self packaged items is tough. It could take several months. And in this case they probably won't honor it and why should they if it's not packed correctly?
I have done several claims with UPS and the claim always resides on the side of the shipper (after all they're the one who purchased the insurance). Even if the receiver initiates the claim it's still between the shipper and UPS. This guy is just playing you a fool since he has your money.
I learned early on to package UPS shipments very well, otherwise I will be out the money for a few months. I would always have the buyer return the item to me and then issue a refund. I then fought with UPS for a claim for 1-3 months. Inspectors want to see double boxing, the boxes must be rated to handle the weight, tight fitting
eBay is saturated with scammers and many people just trying to turn a quick profit. For example selling a Mac Pro that is probably under insured and not packaged sufficiently to save money on shipping. The seller most likely needs the money so the chances of getting a refund are slim. Paypal could really care less.
UPS = Ur Package Smashed. The seller did not properly package the Mac Pro; his fault completely. Getting UPS to honor insurance on self packaged items is tough. It could take several months. And in this case they probably won't honor it and why should they if it's not packed correctly?
I have done several claims with UPS and the claim always resides on the side of the shipper (after all they're the one who purchased the insurance). Even if the receiver initiates the claim it's still between the shipper and UPS. This guy is just playing you a fool since he has your money.
I learned early on to package UPS shipments very well, otherwise I will be out the money for a few months. I would always have the buyer return the item to me and then issue a refund. I then fought with UPS for a claim for 1-3 months. Inspectors want to see double boxing, the boxes must be rated to handle the weight, tight fitting
Probably. You may as well be glad you got $800 out so far, I'd send him another email and request that he gives you another $200 to show that he is really in this with you as a sign of good faith. While it isn't hostages we are dealing with, $1600 is a lot of money.
Man. He hasn't responded yet to me asking if UPS has updated him. I'll wait till Monday.
More to the point, which one of us here has a modern mac and doesn't have the original box that it came in? My attic looks like an Apple store with six Mac Pro boxes chilling in the corner. When I sell one of my Old Macs, which is rare, I package it in the original shipping materials.
I feel your pain. Earlier this year, I purchased a refurbished G5 that arrived dented. Fortunately, it was replaced.
I wonder if anyone following this thread would jump at the opportunity to purchase a Mac Pro on eBay for <$2000 in the next few weeks.
If anyone can find one under $2000.
It's possible in this situation. More than likely UPS will not honor the claim because of poor packaging. Then the seller can appeal which will take another few weeks which will probably be declined. After that the shipper can throw a hail mary and file a claim with the BBB. But if indeed it was packaged poorly UPS won't pay.
The only time I've seen UPS insurance claims go quick (1-2 weeks) is if the shipper is a reputable company or if it was packaged at UPS.
The seller should refund you 100% of your money. After the return because of damage (whether his fault or UPS) he has to refund you. So now he has your money and the Mac Pro. Have you ever heard of a reputable business doing this before?
You've been more generous than I would of. Did you happen to use a credit card through Paypal that you could file a charge back on? If you paid from your checking account then you could be up a creek. Your bank might let you fill out an affidavit claiming fraud if you file a police report and you could get a credit but I've only see this happen if it was through a Visa/Mastercard check card.
Yeah, the packaging was pretty poorly done.
I payed for $400 of it with a Chase checking account. I have a Visa card tied to that. Can I do anything with that?
Given the method in which you paid, I doubt the bank can do anything beyond the $400 you paid through them, at best. Though it can't hurt to try, so make the phone call.
I don't recall you having any success with reinstating the claim from "closed" with PayPal, so you're likely left with a single option. Dealing with the seller directly.
I seriously doubt UPS would even pay a partial claim, so the seller would have to reimburse the balance (purchase price - amount already sent). Hopefully, he'll come through. Ultimately, packing was his responsibility, and UPS will take advantage of this. Rightfully so in this case.
Good luck, and keep us posted.
I gather that at this point you have the right to ask for all of your money back from the Seller, regardless of what happens with UPS, period. You have a claim against the Seller, not UPS. The Seller may or may not have a claim via UPS's insurance, but THAT is not your concern!
If I were you, I would put a demand for full refund in writing and mail the Seller via certified mail. If the Seller decides not to respond accordingly, I would consider Small Claims Court (if eBay/Paypal remedies have been exhausted). You can call your local Legal Aid office for advice on doing this. In certain cases, your income statement can even waive the filing fees.
Finally, REALITY CHECK.
If this is REALLY about getting your money back, then go after the Seller. But if this is about how UPS sucks and UPS insurance stinks, then I can understand why it takes 200+ msgs to vent about 10,000 years of sorrows with a shipping company... Which is it?
If I were you, I would put a demand for full refund in writing and mail the Seller via certified mail. If the Seller decides not to respond accordingly, I would consider Small Claims Court (if eBay/Paypal remedies have been exhausted). You can call your local Legal Aid office for advice on doing this. In certain cases, your income statement can even waive the filing fees.
Finally, REALITY CHECK.
If this is REALLY about getting your money back, then go after the Seller. But if this is about how UPS sucks and UPS insurance stinks, then I can understand why it takes 200+ msgs to vent about 10,000 years of sorrows with a shipping company... Which is it?
Send an email demanding the rest of your money back, be polite, and make it seem like there is no way out for him - he has to do this.
Given the method in which you paid, I doubt the bank can do anything beyond the $400 you paid through them, at best. Though it can't hurt to try, so make the phone call.
I don't recall you having any success with reinstating the claim from "closed" with PayPal, so you're likely left with a single option. Dealing with the seller directly.
I seriously doubt UPS would even pay a partial claim, so the seller would have to reimburse the balance (purchase price - amount already sent). Hopefully, he'll come through. Ultimately, packing was his responsibility, and UPS will take advantage of this. Rightfully so in this case.
Good luck, and keep us posted.
Okay, I'll try calling them.
I asked the seller if UPS has responded, and he said he's getting into town tonight and he will tell me if they responded tomorrow. If they haven't by tomorrow I'll tell him to give me the rest back, since it looks like the claim is likely to last for at least 3 months and I need a Mac for my video editing work by January at the latest.
I gather that at this point you have the right to ask for all of your money back from the Seller, regardless of what happens with UPS, period. You have a claim against the Seller, not UPS. The Seller may or may not have a claim via UPS's insurance, but THAT is not your concern!
If I were you, I would put a demand for full refund in writing and mail the Seller via certified mail. If the Seller decides not to respond accordingly, I would consider Small Claims Court (if eBay/Paypal remedies have been exhausted). You can call your local Legal Aid office for advice on doing this. In certain cases, your income statement can even waive the filing fees.
Finally, REALITY CHECK.
If this is REALLY about getting your money back, then go after the Seller. But if this is about how UPS sucks and UPS insurance stinks, then I can understand why it takes 200+ msgs to vent about 10,000 years of sorrows with a shipping company... Which is it?
Exactly. The seller was saying how it's partially my responsibility since I opened the UPS claim - which he told me to do in the first place.
I don't want to go to a small claims court yet, but if it is necessary, I will.
This entire thread started out with me asking what I should do. Around page 3 I started asking how I should get the money back and that's what I've been devoted to doing. I don't really have much against UPS since the packaging was not their fault.
Like I said, I'll do this tomorrow if the seller tells me UPS hasn't responded (I doubt they will).
Stand your ground with the Seller. Good luck!Okay, I'll try calling them.
Exactly. The seller was saying how it's partially my responsibility since I opened the UPS claim - which he told me to do in the first place.
I don't want to go to a small claims court yet, but if it is necessary, I will.
This entire thread started out with me asking what I should do. Around page 3 I started asking how I should get the money back and that's what I've been devoted to doing. I don't really have much against UPS since the packaging was not their fault.
Like I said, I'll do this tomorrow if the seller tells me UPS hasn't responded (I doubt they will).