Hi!Typically if you've been charged it means a specific phone has been allocated for you. Is there an IMEI on your EIP summary online?
Source: I'm a former T-Mobile CSR (Well, technically "Tech Expert")
My concern is that I haven't been charged and there is no sign of any movement. This is typical of you are on backorder. So, looks like my configuration is backordered, and hopefully their estimate is correct.
Thanks for your reply back and it gives me some comfort haha!
Yes! I just checked my account and there is an IMEI number assigned already... so that means it's between UPS and T-Mo to get the package out... ugh I'm wonder why it's taking so long to get the package out...