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Which iPhone are you ordering?

  • iPhone 12

    Votes: 54 15.7%
  • iPhone 12 Plus

    Votes: 9 2.6%
  • iPhone 12 Pro

    Votes: 171 49.9%
  • iPhone 12 Pro Max

    Votes: 110 32.1%
  • iPhone 12 Mini

    Votes: 27 7.9%

  • Total voters
    343
  • Poll closed .

Petey07

macrumors regular
May 30, 2008
224
52
San Francisco Bay Area
Hi! Thanks for sharing your experience! I think my order is similiar to your issues... But for mines... UPS has not scanned the package (I checked tracking, and it's still waiting to get pick up)... and the T-Mo reps kept saying that the package is ready for UPS to pick up for a couple days straight... which is strange... because I would've think that UPS would come by and pick up the packages from T-Mobile daily... or at least on the weekday...

With that being said, I hope it's still within T-Mobile warehouse, instead the UPS warehouse...
Checked my Order Status... still remain the same... 😭😭😭
 

mnsportsgeek

macrumors 601
Feb 24, 2009
4,436
6,923
Anyone send in their trade in yet? I sent mine in a few days ago and today got a notification that it was forwarded to a different address...

Not sure what to think. It was originally going to Lewisville, TX but got redirected to Flower Mount, TX along with this text:

"Your item was forwarded to a different address at 1:20 pm on October 29, 2020 in FLOWER MOUND, TX. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect."

Hope everything goes to plan. Anyone else experience this?
 

Stolz25

macrumors regular
May 14, 2012
133
45
Anyone send in their trade in yet? I sent mine in a few days ago and today got a notification that it was forwarded to a different address...

Not sure what to think. It was originally going to Lewisville, TX but got redirected to Flower Mount, TX along with this text:

"Your item was forwarded to a different address at 1:20 pm on October 29, 2020 in FLOWER MOUND, TX. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect."

Hope everything goes to plan. Anyone else experience this?

Rather than mail the trade ins back can you take them to a Tmobile store?
 

BruiserB

macrumors 68000
Aug 9, 2008
1,751
755
Anyone send in their trade in yet? I sent mine in a few days ago and today got a notification that it was forwarded to a different address...

Not sure what to think. It was originally going to Lewisville, TX but got redirected to Flower Mount, TX along with this text:

"Your item was forwarded to a different address at 1:20 pm on October 29, 2020 in FLOWER MOUND, TX. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect."

Hope everything goes to plan. Anyone else experience this?

I put mine in the mail last Friday night after getting everything set up on my new phone. Yesterday I got this note in the tracking:

"We attempted to deliver your package at 4:10pm on October 28, 2020 in LEWISVILLE, TX 75057 but could not access the delivery location. We will redeliver on the next business day."

And now there is no new update as of today.

EDIT: Literally 5 minutes after posting this I got this update: "Your item was delivered at 4:25 pm on October 29, 2020 in LEWISVILLE, TX 75057."
 
Last edited:
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dborja

macrumors 6502a
Sep 13, 2007
996
102
Northern California
Rather than mail the trade ins back can you take them to a Tmobile store?
This could become a headache. Two years ago, UPS lost my iPhone X. So I called CS and they told me to me to pick up instead at my local T-Mobile store and turn in my old one there as well. That messed up the monthly credit for the trade-in since the mail-in processing facility did not receive the old phone and the store trade-in only provided the standard trade-in amount and not the promo amount. The promo, at that time, was for online orders only. It took several calls to CS over three billing cycles to finally straighten things out.
 

mnsportsgeek

macrumors 601
Feb 24, 2009
4,436
6,923
I put mine in the mail last Friday night after getting everything set up on my new phone. Yesterday I got this note in the tracking:

"We attempted to deliver your package at 4:10pm on October 28, 2020 in LEWISVILLE, TX 75057 but could not access the delivery location. We will redeliver on the next business day."

And now there is no new update as of today.

EDIT: Literally 5 minutes after posting this I got this update: "Your item was delivered at 4:25 pm on October 29, 2020 in LEWISVILLE, TX 75057."
I’ll give it a few more days before I get too worried. I imagine the thing is insured so if it gets lost I’ll be Ok if I have the tracking number.
 

Domdog31

macrumors regular
Mar 14, 2011
162
58
Mine still says 11/10-11/16. The same credit card is used for TMo billing, so it should work. They did charge +1 and the -1 cent when I placed the order on 10/17.

Should I call TMo and ask if they can send earlier?

I placed my order 30 min after preorders opened on 10/16 and got the same ship estimate. I spoke to them as well a T-Mobile rep in store - both said they weren’t expecting (same as apple) such a demand and are doing the best they can to fufill. They dont have the units to send earlier, we are wave 3 or even wave 4. Wave 2 is JUST starting to get some movement on their orders. So the earliest for us best case is 10/3-10/10
 
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BruiserB

macrumors 68000
Aug 9, 2008
1,751
755
I’ll give it a few more days before I get too worried. I imagine the thing is insured so if it gets lost I’ll be Ok if I have the tracking number.
One thing I’ve been wondering is if we get any kind of confirmation that they have actually opened the package and accepted the phone? I did take pictures and video of my phone’s condition before sending, but it would be nice to get some confirmation that everything is in order. First time trading a phone this way so don’t really know what to expect.
 

ray6088

macrumors regular
Feb 18, 2013
111
86
One of my blue 12 pro got charged or credit card that I ordered on 10/19. The original shipping is 11/10-11/16. The other is still waiting to be charged.
 

jarzzzz

macrumors newbie
Oct 30, 2020
2
0
Just got charged this morning for my 12 Pro Blue 256GB. Had original shipping date of 11/3-11/9. Not it’s 10/29-11/02. Unfortunately, I am out of town this weekend. What’s the likelihood it will be delivered over the weekend?

Update: just received a tracking number. It is being shipped via 2nd Day Air for delivery on Tuesday, when I will be home!
 
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Sugartunes

macrumors newbie
Sep 13, 2016
5
2
Just got charged this morning for my 12 Pro Blue 256GB. Had original shipping date of 11/3-11/9. Not it’s 10/29-11/02. Unfortunately, I am out of town this weekend. What’s the likelihood it will be delivered over the weekend?
You should have a tracking number soon. If you aren't set up for UPS My Choice, you should sign up. It's a free service and lets you track packages being shipped via UPS.
 

ericg301

macrumors 68020
Jun 15, 2010
2,329
2,640
Been crunching the numbers and came up with this:


Costco is the best bet right? I don't want to get stuck with 30 months worth of device credits again. (I did 36 months on my XS — which i'd have to pay off in order for any of the above scenarios to work). I want the discount/rebate now so I have more flexibility next year or the year after.

The APPLE scenario includes their $150 extra credit. But their phones cost more and their trade in value is less.

I still want to see the Mini in person before making any moves. I imagine once the Mini and Pro Max launch, they will extend the promo for all new 4 phones.
Am I missing anything (besides tax)?
 

jarzzzz

macrumors newbie
Oct 30, 2020
2
0
You should have a tracking number soon. If you aren't set up for UPS My Choice, you should sign up. It's a free service and lets you track packages being shipped via UPS.
Yup, I have UPS My Choice. Forgot to mention that I don’t see any updates on there yet. I will keep an eye out, but I do have someone house-sitting if anything!
 

treyjustice

macrumors 65816
Jun 14, 2009
1,256
153
TX
Been crunching the numbers and came up with this:


Costco is the best bet right? I don't want to get stuck with 30 months worth of device credits again. (I did 36 months on my XS — which i'd have to pay off in order for any of the above scenarios to work). I want the discount/rebate now so I have more flexibility next year or the year after.

The APPLE scenario includes their $150 extra credit. But their phones cost more and their trade in value is less.

I still want to see the Mini in person before making any moves. I imagine once the Mini and Pro Max launch, they will extend the promo for all new 4 phones.
Am I missing anything (besides tax)?
Where is costco deal listed? Can you still submit for the $200 loyalty rebate through tmobile
 

Domdog31

macrumors regular
Mar 14, 2011
162
58
One of my blue 12 pro got charged or credit card that I ordered on 10/19. The original shipping is 11/10-11/16. The other is still waiting to be charged.
First thats awesome! But I ordered a blue pro on 10/16 at 8:41 EST. And haven’t been charged and shipping date still says 11/10-11/16.
 

Dnguyen85

macrumors member
Oct 28, 2020
45
43
Also ordered blue pro 128gb on 10/18 and still no charge. Ship dates 11/10- 11/16
Yeah! I purchased the same color. If we get something else then we probably got the phone already.

11/17. T-mobile don't have any answers. Costco have no inventory. Apple show mid November ship date. OMG! It killing the fun.
 
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